Salon FAQs

Providing outstanding service is the core of our business.
Please review the below policies for Her Growing Hands Salon and let us know if there are additional questions.

Pricing Policy

All prices are set and are subject to change at any time.

Show and Last-Minute Cancellation Policy

If you do not arrive for your scheduled appointment, you will still be charged full price for the services scheduled.

Cancellation Policy

You will not be charged if you cancel at least 48 hours before your appointment starts. Otherwise, you will be charged 50% of the service price due to the late cancellation.

Late Policy

If you are running more than 20 minutes late, your status will automatically be updated from priority to standby. If you choose to decline the standby option, you will be charged a NO SHOW fee (full price of the services scheduled).

Additional Guests/Children Policy

Due to space limitations, please refrain from bringing guests or individuals who do not have a scheduled appointment. Our specialists are trained to have a gentle hand when servicing children 3 and up. In order not to compromise the experience of the salon, please make sure that your child can calmly remain seated through the duration of the appointment.

What forms of payment does the Her Growing Hands Salon accept?

Cash or Debit/Credit (Visa, MasterCard, American Express, Discover)

What are Her Growing Hands Salon hours?

Typically, the salon is open from Tuesday to Thursday from 9:00am to 7:00pm CST and Friday to Saturday from 8:00am to 6:00pm CST.

Where is Her Growing Hands Salon located?

Her Growing Hands Salon is a member of the City Salon Suites and Spa family located in Frisco, Texas! We are located at 10050 Legacy Drive Suite #306, Frisco, TX 75034.

What is the best way for me to reach my scheduled specialist?

Please leave a voice message at (469) 925-0080 or send an email to salon@hergrowinghands.com.

Is Her Growing Hands Salon accepting new clients?

YES! Her Growing Hands Salon is an extension of the healthy, natural hair care services that have been provided by Whitney Eaddy, The Growth Guru! All-Natural Hair Care & Growth Specialists have been trained extensively by Whitney to provide the same high-quality care that her clients and social media following have grown to love and trust.

Wow! That is amazing that Her Growing Hands Salon is an extension of Whitney! However, will Whitney accept new clients?

Yes! Whitney accepts new clients. As many of you know, Whitney closed her books in 2016, but opened them back up for One Shot Slot appointments in 2018. Due to high demand, Whitney will be accepting appointments scheduled from "Whitney's Exclusive Menu" at Her Growing Hands salon through December 2018.

Who should I schedule an appointment with?

We have 3 amazing and talented natural hair care and growth specialists for you to choose from! Please look at their Profile and Availability to determine the best fit for you!

This is my first time to book with Her Growing Hands Salon. What type of appointment should I book?

More often than not, a new client to Her Growing Hands Salon will book their first service as a Silk Press, Steam Hydration, and Trim package. Her Growing Hands Salon is all about healthy, natural hair growth. To reach this goal, your first appointment must include a trim. Our specialists only trim pressed hair. Based on the regimen that is developed by your specialist, you will be able to book alternate services in the future.

I only get my hair trimmed while my hair is in its curly state. Are there options for me?

Unfortunately, all specialists at Her Growing Hands Salon will only trim pressed hair. Whitney’s hair philosophy that she has passed on to her team is for every client to maintain the integrity of their natural curl pattern with no heat damage. There is a specific method to accomplish this in which all specialists in the salon have been trained to follow. Our Natural Hair Care & Growth specialists will be happy to prepare your hair for a protective style after the press and trim if you do not want to leave with your hair pressed. If you do not approve of this method, you may consider choosing another hair care provider.

Can I book multiple appointments in advance?

Our booking system is limited to booking your appointments 6 months in advance. Booking appointments out beyond this restriction will be at your specialists discretion.

Can I book extra services while I am at the salon?

Absolutely - please ask! We will always try to accommodate your wishes, although we do recommend that you book your Add On services in advance. Please note that Add On services may not be booked as stand alone services. Please refrain from booking these services alone.

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